BASIC SECURITY TRAINING – BST

The purpose of this 40-hour mandatory security course developed by the Justice Institute of British Columbia, was to meet the training needs of security personnel, by providing standardised practical training for those who seek a career in security. The course prepares participants to carry out their mandate as security professionals in a safe, effective and professional manner. To provide basic knowledge of the duties and responsibilities of uniformed security guards.  This course is required for licensing as a security patrol emloyee in British Columbia.

Course Content:

• Introduction to the course
• Introduction to private security

• • Professionalism in the industry
  • Customer service
  • The security function
  • Emergency services

• Legal issues
  • Introduction to the law
  • Canadian Charter of Rights and Freedoms
  • Human Rights Legislation
  • Criminal code
  • Security Services Act
• Documentation
  • Effective Note taking
  • Maintaining a professional note book
• Personal safety
  • Tactical communication skills
  • Keeping safe on the job

 Duration – 40 hours
Number of Participants – Maximum 20
Certifying Body – Justice Institute of British Columbia (JIBC)
Certificate Expiry – JIBC annual license renewal
Prerequisites – Must be 19 years of age

 ENVIRONMENTAL SECURITY AWARENESS

A fundamental concept in security design that is based on the premise that effective use and manipulation of the physical environment can reduce criminal behaviour.

This course introduces the basic principles of “awareness” of the environment and your surroundings while performing security duties. The duties of a professional security guard have become more onerous and demanding and there is an ever increasing need to be on top of your game. As security becomes more complex and an ever increasing need for reliable security services, reporting and observation a comprehensive understanding of your environment will ensure the client’s assets are well protected. This course will assist those who wish to hone their skill and become more adept at recognising security risk. The course will examine concepts and technologies introduced to enhance security, such as boundaries, fencing, technology, lighting, patrolling and command centers etc.

Course Content:

• Crime prevention through environmental design
• 4 key strategies to CPTED
• Concentric zone theory
• Lines of physical defense
• Security technologies
• Environmental awareness and security
• Standard operating procedures
• The human effect of security

Duration – 4 hours
Number of Participants – Maximum 20
Certifying Body – Domcor Health Safety & Security Inc.
Certificate Expiry – 3 years

REPORT WRITING FOR PRIVATE SECURITY PROFESSIONALS

This course will assist the security individual to become a true professional with the ability to comprehensively and effectively communicate through well written reports.  The course will lay out what a report is, how it is used to communicate and explain the different types of reports.

Course Content:

• What a report is
• Different types of reports
• Knowing your reader
• The purpose of the report
• Understanding the topic
• Freedom of information
• Media consideration
• Qualities of a good report
• Stages of report writing

Duration – 4 hours
Number of Participants – maximum 20
Certifying Body – Domcor Health Safety & Security Inc.
Prerequisites – Must be 19 years of age

PATROL TACTICS AND TECHNIQUES

 This course provides security guards with knowledge on the various types of patrol assignments such as foot and mobile patrols. The advantages and disadvantages of each will be discussed.

The patrol function is one of the most complex, difficult, and most highly visible of all security activities. One of the first things a security guard should be aware of is that a uniformed patrol force goes a long way in the areas of crime prevention, the apprehension of individuals

committing offences, and, in general, the preservation of the peace.

It is the primary reason that security is hired. Security guards are hired to protect people, property and information. A uniformed guard will help to deter crime just by being in an area.

When you do a patrol you widen the area that you are protecting.

Patrol Procedures – Security officers perform patrols.

Course Contents:

Instruction — This session shall include the following instruction:

 Purposes of Patrols

• Security, prevention of losses and protection of assets
• Detection of safety and fire hazards
• Minimizing the opportunity for crime through prevention, detection and response

Types of Patrols

• Foot
• Remote visual
• Mobile

Aspects of Patrols

• Frequency and timing
• Determination of area activity patterns
• Use of mechanical and technical aids

Patrol Preparation

• Knowledge of work-site total security system
• Knowledge of work-site rules, regulations and post orders
• Physical and mental preparation
• Equipment readiness to transmit and receive voice communications and emergency signals

Powers of Observation

• Importance of ability to recognize, analyze, relate and recall
• Awareness of work-site routines and ability to interpret these routines

Introduction to – Security Vulnerability Assessment

• Examine the differences between risk, threat, and vulnerability and then demonstrates how assessments are absolutely essential for organizational resilience.

 Evaluation — When evaluated, each candidate shall be able to

1. list the purposes of patrols;
2. list the elements of an effective patrol;
3. list the steps to be followed when preparing to conduct an effective patrol;
4. describe the factors that facilitate effective powers of observation.

 Materials required

Triform Security Officer Notebook (2)
 Duration – 8 hours
Number of Participants – maximum 20
Certifying Body – Domcor Health Safety & Security Inc.
Prerequisites – Must be 19 years of age, must have completed the JIBC Basic Security Training & Report Writing for Professional Security Guards

CONFLICT RESOLUTION

 Conflict is an inevitable part of work. We’ve all seen situations where people with different goals and needs have clashed, and we’ve all witnessed the often intense personal animosity that can result. The fact that conflict exists, however, is not necessarily a bad thing. When you resolve it effectively, you can also eliminate many of the hidden problems that it brought to the surface. The course will provide the participants with a simple process to follow for conflict resolution in the workplace and to create confidence when dealing with conflict.

Course Content:

• The unexpected benefits to conflict resolution
• The potential damage that can be caused by conflict
• Relational approach to conflict resolution
• Six steps to conflict resolution
• The resolution
• The evaluation

Duration – 4 hours
Number of Participants – Maximum 20
Certifying Body – Domcor Health Safety & Security Inc.
Certificate Expiry – None

VIOLENCE IN THE WORKPLACE – WORKSAFE BC

The purpose of this course is to give a practical solution to developing a workplace violence prevention program.  Verbal abuse, arguments, property damage, vandalism, sabotage, physical assaults, psychological trauma and rape are all examples of workplace violence.

Course Content:

• Identify risk factors
• Develop a prevention policy
• Conduct a hazard assessment
• Develop a comprehensive prevention program
• Develop procedures for reporting and investigating incidents
• Develop a critical incident management plan
• Develop victim support services
• Follow-up on and learn from incidents
• Develop a training program
• Identify relevant legislation

Duration – 4 hours
Number of Participants – Maximum 20
Certifying Body – Domcor Health, Safety & Security Inc.

WORKPLACE BULLYING AND HARASSMENT

Work place bullying and harassment is an issue of growing concern.  It can take many forms from verbal abuse to aggression.  This course provides workers, supervisors and managers the tools to recognise and to deal with bullying and harassment in the workplace.

Course Content:

• Recognizing workplace bullying and harassment
• Employer obligations
• Responding — worker and supervisor obligations
• Reporting procedures
• Investigating incidents or complaints
• What co-workers can do to stop bullying and harassment
• Talking to a bully

Duration – 4 hours
Number of Participants – Maximum 20
Certifying Body – Domcor Health, Safety & Security Inc.

PERSONAL SAFETY TRAINING

The course is designed to provide you with knowledge on personal safety and keeping safe in and around your work environment. The workplace can expose you to violent behaviours and this course will teach participants how to recognize violence and how to protect yourself.

The course will also provide the participant with the correct WorkSafe BC information as it relates responsibilities of the company the supervisor and the worker.

This course is recommended for employees dealing directly with the public and provides information on recognizing the warning signs before a violent incident occur.  It includes demonstrations, scenarios and discussions of the skills to respond effectively to actual events.

Course Content:

• Assess your threat level/personal risk
• Duty of care and diligence
• Right of refusal of unsafe work
• Violence defined
• Reducing risk and exposure to risk
• Know how to make necessary preparations to prevent the possibility of violence
• Recognising violence in the workplace
• Effective communication
• Guidelines for personal space
• Verbal and non-verbal de-escalation procedures
• Street safety strategies
• Having a plan

Duration – 8 hours
Number of Participants – Maximum 20
Certifying Body – Domcor Health, Safety & Security Inc.